Voicera Inc., a Menlo Park, California-based startup using artificial intelligence to make business meetings more productive, today announced that it has raised $20 million in funding from a who’s who of technology companies.
The investment saw the participation of Alphabet Inc., Microsoft Corp., Salesforce.com Inc., Cisco Systems Inc. and Workday Inc. along with several venture capital firms. Voicera will use the new funds to enhance the features of its flagship product, a virtual assistant called Eva.
The AI can dial into a conference call and create a transcript of the discussion that is automatically organized based on the importance of the contents. Specifically, Eva’s natural-language processing algorithms flag the important items that a user will be expected to act upon once the discussion is over. In a meeting about a new marketing project, for example, that might include the tasks handed out by the team leader.
Voicera said Eva thus removes the need for users to manually write down important details during conference calls. Besides making the meeting go more smoothly, automating this chore can also avoid situations where a worker neglects to make a note of an important task and it ends up not getting done in time.
Just in case, however, Voicera does give users the ability to highlight action items in the transcript manually. It also offers integrations with several outside platforms. Among other things, users can have Eva automatically turn information from a call log into a customer record on Salesforce.
Voicera’s feature set seems to have struck a chord, with the startup claiming that adoption of Eva is doubling quarter-over-quarter. Chief Executive Officer Omar Tawakol told TechCrunch that the platform is currently free but will be moved to a subscription model in the “foreseeable future.”
Voicera is one of several venture-backed startups applying AI to meetings. Another is Gong.io Ltd., which uses machine learning to find patterns in customer calls that can help companies enhance the performance of their sales teams.
Since you’re here …
… We’d like to tell you about our mission and how you can help us fulfill it. SiliconANGLE Media Inc.’s business model is based on the intrinsic value of the content, not advertising. Unlike many online publications, we don’t have a paywall or run banner advertising, because we want to keep our journalism open, without influence or the need to chase traffic.
The journalism, reporting and commentary on SiliconANGLE — along with live, unscripted video from our Silicon Valley studio and globe-trotting video teams at theCUBE— take a lot of hard work, time and money. Keeping the quality high requires the support of sponsors who are aligned with our vision of ad-free journalism content.
If you like the reporting, video interviews and other ad-free content here, please take a moment to check out a sample of the video content supported by our sponsors, tweet your support, and keep coming back to SiliconANGLE: